General information

All prices are per person per day plus local tax € 1.90 per day per person (children and adolescents under 14 years old are exempt from the tax).
Dogs and other pets are not allowed.
Free internet access wireless LAN is available in the whole Hotel.
Our saltwater pool is heated using solar energy – A gift for both the mind and the body. 

Check in/check out

Upon arrival, rooms are available starting from h. 15.00 and upon departure they have to be left free by h. 10.00.

Parking

For your car parking is free of charge. On request we reserve a parking space in the garage for 5.00 € per day (limited places).

Booking

A booking is for us as binding as soon as we have your written confirmation (mail, email, fax) in the house. Allow us to require as a guarantee of the reservation a deposit to confirm our bank account:

Raiffeisenkasse Marling IBAN: IT 52 V 08134 58560 000300000558
SWIFT CODE: RZSBIT21018

Payment

The bill can be paid in cash (max. 999,00 €), by credit card (Visa, MasterCard, E-card) or bank transfer. On cash payment we grant 3% discount.

Terms and conditions regarding travel cancellation during the Coronavirus emergency

In the event of border closing, of warnings regarding the inadvisability of travelling to South-Tyrol as a risk zone, of the closing down of hotels imposed by the authorities or of a new lockdown imposed by the national government, our clients may select one of the following solutions:

1. Postponement of the stay to a later date
2. Booking cancellation free of charge
(the advance deposit will be withheld and used for your next stay)

Despite the difficult times we are going through, we are doing our very best to make sure you and your family have a safe holiday.

Should you decide to cancel your stay at the Sonnenhof for any other reason, we will apply our general travel cancellation terms and conditions.

General travel cancellation terms and conditions

Room booking cancellation is for free only if notified within 30 days before the date of arrival. Otherwise, you will be charged 50% of the total price of the stay when you cancel your booking up to 14 days before the date of arrival, or 80% of the total price of the stay when you cancel in the period from the 13th day prior to arrival to the date of arrival (in this case, the advance deposit paid will be deducted from the sum due).

N.B.!

Be sure to buy your booking cancellation insurance directly when booking (coverage of booking cancellation due to illness or injury) but also in the event of infection from Covid-19 with declared pandemic – For more information, click here.