General information

All prices are per person per day plus local tax € 1.50 per day per person (children and adolescents under 14 years old are exempt from the tax).
Dogs and other pets are not allowed.
Free internet access wireless LAN is available in the whole Hotel.
Our saltwater pool is heated using solar energy – A gift for both the mind and the body. 

Check in/check out

Upon arrival, rooms are available starting from h. 15.00 and upon departure they have to be left free by h. 10.00.

Parking

For your car parking is free of charge. On request we reserve a parking space in the garage for 5.00 € per day (limited places).

Booking

A booking is for us as binding as soon as we have your written confirmation (mail, email, fax) in the house. Allow us to require as a guarantee of the reservation a deposit to confirm our bank account:

Raiffeisenkasse Marling IBAN: IT 52 V 08134 58560 000300000558
SWIFT CODE: RZSBIT21018

Payment

The bill can be paid in cash (max. 1.999 €), by credit card (Visa, MasterCard, E-card) or bank transfer. On cash payment we grant 3% discount.

General terms and conditions for booking cancellation

The booking for accommodation can be cancelled for free only within 30 days prior to the date of arrival (any guarantee deposit paid up will be turned into a voucher for a future period of stay).

In all other cases, we will charge you 50% of the total price should you cancel within 14 days prior to your date of arrival, and 80% of the total price should you cancel in the period from the 13th day prior to the date of arrival to the date of arrival proper (in this case, the guarantee deposit will be deducted from the amount due for booking cancellation).

INDICATION: We recommend that you take out travel cancellation insurance!

Conditions for cancellation due to Covid-19

In the case of any of the situations listed below, you can cancel your booking for free, even on short notice:
• In a new lockdown period, should there be a ban on entering South Tyrol because of it being classified as ‘risk zone’ and in the event of proven infection by the Coronavirus.

In any other case, our conditions for cancellation will apply.

We suggest you buy travel cancellation insurance directly when booking your stay (coverage in the event of illness, of injury and also of Covid-19 infection despite the state of pandemic).